Tuesday, April 12, 2011

Session 7 Management and conflict

This assignment asks us to present official rules for our final project site, three examples of site rules broken, three hypothetical actions you would do if an administrator and five unwritten rules for the site.

My final project is an examination of children's use of Facebook, the safety precautions that parents can take and a brief overview of the identity that children using the site have. I utilized many of the articles for this class, additional journal articles and a few books in addition to observing my daughter's facebook account.

Rules that govern Facebook are below:







Facebook is a site that states "Comment Policy: We love your comments, but please be respectful of others. We reserve the right to delete profane, harassing, abusive and spam comments and to block repeat offenders"

It is a very liberal website that lets its users "police" itself. Afterall, if you find somebody offensive you could simply "unfriend" the person. Facebook has privacy options and some rules and/or suggestions regarding usage.


Some of the privacy policy states that children under 13 should not try to create an Facebook account, and parents need to teach their children about internet safety.


Three examples of the rules being broken:
1. My daughters account, age 12... but I am her friend and I also felt that it would prevent her from creating her own account in a sneaky manner behind my back!

2.Some of her friends are not using their real last names, but rather another friend's last name.. Probably sneaking around so their parents don't find out.


3.Blatant lying about one's age to create an account. There is no way, my daughter's Facebook friend and classmate was born in 1931- that would make him 80 years old!!


Our assignment also asks us to think as an administrator and relate the example to our readings. This is a difficult one as our readings focused primarily on smaller SNSs (compared to Facebook) where content of the site itself could be user introduced or influenced. I do not think that Facebook meets the criteria of relating to some of the articles, so I will begin with some efforts an administrator may take in regards to enforcing Facebook rules and refer to class readings when possible and then I will give some examples from other sites and compare them to our readings.

Facebook is such a large SNS, I think it is an extremely huge and difficult job to monitor and enforce rules. Facebook operates on self-awareness as I read about in Gazan'a article, When Online Communities Become Self-Aware, for example " users acknowledge themselves as members of the community, and express particular ideas of appropriate behavior". Thus, I would believe that friends within the community have common interests and if they were to offend eachother they would simply "unfriend" besides, most people do not want to hurt their friends feelings and most facebook accounts are supportive- there is a friendship or community established.

Facebook does not fit the typical online community described in Cosley's article, How Oversight Improves Member-Maintained Communities, as tasks do not fall on community owners. Facebook is a huge SNS with will over 500 million active users, http://www.facebook.com/press/info.php?statistics
but but perhaps individual accounts could fit into Cosley's collective effort model in which regular users are rated thus possibly increasing motivation for others to participate more. This would be reliant on whether the individual user uses the friend rating application or takes into account the "recent" friends.

As for the age requirement rule and its under age users, perhaps programs could monitor some of the more suspicious date of births such as the 80 year old seventh grader, but other than somebody making a complaint, I think this area is extremely difficult to police. I find that Facebook utilized the disclaimer and recommendation for parental control and education of minors in internet safety.

Comparisons of readings to other sites:
In Gazan'a Understanding the Rogue User, there is an interesting explanation of personality dimensions! The article provided tables with rogue behavior and descriptions, that I found informative and somewhat funny in the fact that I've seen many those behaviors exhibited :)

A board that I visit on occasion, is a rosacea board- and at times people have reprimanded others on the site who seem to be have an unreasonable sense of entitlement by responding to some questions where they may have no experience nor knowledge in or recommending products in an "pushy" manner that may be because of possible financial gain. I attempted to locate a screen shot of this, but could not- it seems the administrators have been more active than in the past.

My final topic to relate to our readings and to SNSs is the article by Julian Dibbell, Mutilated Furries, Flying Phalluses: Put the Blame on Griefers, the Sociopaths of the Virtual World, this article described the callus and destructive behavior of individuals that find pleasure in disrupting virtual worlds. As a prior student of Dr. Nahls', I had explored the Second Life world and heard about these griefers- and although I cannot provide a screen shot- I have heard of the pink flamingos that were left everywhere and how Dr. Nahl and others had to clean up these pink flamingos!

I find it hard to believe that people would put that much time and effort into destructive behavior but I suppose that it evident in the hackers, spammers and people infecting computers with harmful viruses and advertisements. I think we all see this with pop-ups and such.(no screen shot needed- you all know the different spams out there)!

The last topic of our assignment has us list "unwritten" rules for our site. Again, my final project of Facebook does not quite fit into these rules- as every Facebook account is so individual and users are able to manage their own account by monitoring who they friend. But, I imagine most sites have these common rules: Be respectful, refrain from profanity, refrain from commercial use (support boards), be careful what you link onto (virus, cookies, etc), and finally be mindful of safety issues (address, private information, etc).

Sunday, April 3, 2011

Session 6 Online Identity and interation

This assignment asks us to propose a working identity for a site you are studying and compare it to one found in our readings. Contrasting definitions with Wellman's article. We are also asked to provide three scenarios (two sunny days and a rainy day). Then to address the question: how is online identity shaped and expressed through interactions in this community? And to do this with our final projects in mind. First, I shared some observations relating to my final project and the articles and secondly I provided some notes on my own encounters in SNSs in regards to our articles.

For my final project I was going to examine the use of Facebook for teenagers, how they interacted and the types of relationships established through these connections. As a parent, and a friend of my child's Facebook account- I was able to observe and examine her usage and those of her friends.

In Wellman's article, it provided two questions to consider when contemplating how the internet is influencing interpersonal relationships:
1. Do people communicate more because the internet offers the the capability to contact people at a distance?
2.Do they primarily communicate via the internet or are face-to-face meetings, phone calls and gatherings still important in creating closeness?

My observations of her usage showed that there was continued and improved communication with some of her peers that she no longer sees, such as her elementary school friends (neighborhood former classmates)thus allowing her to "check in with friends and colleagues, ask how they are doing.."(Donath) while answering Wellman's questions on the capability to contact people at a distance.

In this regards, the internet is vital to my daughter's continued relationship with some friends as some have moved to other states and they rely on Facebook and may only occasionally make the effort to conduct phone calls for special events or holidays.

Another area to note is the frequency of my teenagers use of Facebook. She has opted for text alerts when there are updates to her facebook account taking advantage of portable devices such as her cellular phone and her Ipod, reinforcing Wellman's statement that , "...with portability, people take their devices with them. The combination facilitates the emphasis on individuals connecting and (mobilizing) to individuals rather than individuals connecting to groups..."

Facebook also allows for "tagging" friends in pictures so that friendships and experiences can be validated and reinforce self-description (Donath).

Working definition of this online identity is of shared friendships and shaped through comments, likes and photos and tags.

Those are just a few of my observations relating to my final project and this assignment... I found some of the questions did not relate well to the final project- so I also wanted to share some personal experience in SNSs that may be more adequate towards this assignment.

Through exploration of various SNS sites for this class, I was exposed to Pinterest and am now a regular "pinner".

Pinterest users start to develop a sense of community based upon common interests and the ability to follow eachothers boards. There are notes that are left to fellow pinners and also boards specifically for friends within the site. This development agrees with Wellman's concept that the "...the developed world has been experiencing a shift...towards flexible communities based on networked households and individuals..."

The following screen shots provide two "sunny day" scenarios in which members are find common ground in "pins", notable in the repins or comments.









As for the "rainy day" scenario, I was unable to locate the large amounts of notes that went with it, but they focused on disagreement over some photographs that some considered "porno" while other considered art. Below is a screen shot of something people may be offended by... I am glad that the art value and the SNS controllers opted not to exclude these types of photos and those offended could merely keep scrolling and not repin.





Online identity of this site is people of shared interests, most having no physical or actual acquaintance with eachother than online. Identity is shaped by followers and repins of your items.

With this assignment it was difficult to focus the questions primarily on our final project as I am still observing my daughter's Facebook activities and doing research so I also provided some insight that may answer our assignment a bit more with my own observations on my favorite SNS :)